QUESTIONS & ANSWERS
A clearer picture.
What to know before making a start.
Do I have to complete the whole organiser?
No. Start with the Family Handover and add only the records useful to your household.
Can I fill it in on my computer?
Yes. A separate fillable desktop PDF is included. Download it, save a working copy and use a desktop PDF reader that supports forms. See Digital products for the current compatibility position. Read digital product details.
Can I print it?
Yes. The product includes a dedicated A4 print edition. Print only the pages you need and keep each record’s continuation pages together. You supply the paper and any binder.
What if I have more than one child?
Keep one H01–H01a household record and a separate H02–H02a child record for each child. Reusable pages are included for additional family records.
Does it store passwords and bank details?
It is deliberately designed not to collect passwords, PINs, recovery codes or full financial and identity numbers. Record the provider, document location or person to contact instead. The PDFs are not claimed to be encrypted.
Does this replace a will or appoint a guardian?
No. It records information and arrangements. It does not create or amend legal authority, appoint an attorney or authorise medical treatment or account access.
Is it for Scotland or Northern Ireland?
The planning and legal-reference sections in this edition are designed for England and Wales. Practical household and family-record pages may be useful elsewhere, but the legal and planning guidance does not apply in Scotland or Northern Ireland. Use guidance appropriate to your jurisdiction.
Will I receive something in the post?
No. This is a digital product. No paper, binder, device or physical item is included.
Can I use it on my phone?
Mobile viewing may be useful, but the main fillable workflow is designed for a desktop computer. Phone editing is not a supported workflow.
Can I share it with someone helping my family?
You can share relevant completed information with chosen helpers. Review what each recipient needs before sharing, use a suitable private route and replace old copies when information changes.
How do the household and child files stay connected?
H01 lists the child records and where to find them. Each H02 gives the household label and the location of the matching H01. These are references you maintain yourself. There is no automatic synchronisation between PDFs.
Do you see what I write in the organiser?
The PDFs have no remote submission feature. Completed information stays in the copies you save and share, including any cloud storage you choose. Do not send completed records to customer support.